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Learn More Common Questions
  • What is Bowei’s product warranty?

    Bowei’s standard warranty is 1 year. For more extended warranty, you need to pay additional warranty fee. One-year(2 years total)extended warranty, an extended premium of 15% of the product price is charged. Two-year( 3 years total) extended warranty,an extended premium of 30% of the product price is charged.

  • What is Bowei’s rfid devices MOQ?

    For antennas, readers and portals, one sample to test and integrate is supported. For tags and customized products, we have different MOQ for different model. Pls send your inquiry, our sales manager will help you.

  • How to connect the serial port?

    Connect reader and host through the serial cable, select the correct port number, configure the correct communication mode and baud rate (115200), and click Connect.

  • How to connect the network?

    The default IP address at the factory is 192.168.1.201:9090. The host IP address needs to be in the same network segment as the device IP address. If you forget the IP address of the device, you can search it on demo, you can also find it through serial interface

  • What is the reason for close reading range

    There are many factors that affect the reading distance of tags, such as tag sensitivity, tag usage environment, cable connection, read-write power, antenna gain, and antenna polarization

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